An everyday help app
A human-assist application where people who need help and people who want to help match up within their own community, solving everyday problems together.
What makes this app special
Waitlist now open
Cosmos is launching soon, starting in Hyogo Prefecture (excluding the Tajima and Awaji areas). Leave your email address and we will let you know the day the app goes live — and when it reaches your area.
How it works
What you can ask
* Categories will expand over time
See all services & legal linesPricing
No extra charges such as a travel fee — your card is charged for the service fee only (for requests where you hand over cash for goods, a cash handling fee is added on top).
For shopping, the cost of goods is settled at actual cost in addition to the service fee above: hand it over in cash at the in-person greeting and take the receipt and any change back on the spot. Your card is charged only the service fee plus a cash handling fee of 3% of the receipts you approve.
(¥1,000 ≈ $7, ¥2,000 ≈ $14 — approximate)
Students and homemakers can earn in spare time. Registration is open from high-school age (under 18 requires a guardian’s consent). You receive 80% of the service fee (a 20% platform fee is deducted) and can see the exact amount before accepting; earnings are paid to your registered bank account automatically every month, with no transfer fee. For foreign residents: please check your residence status and work permit.
With the wellness-check service, a worker checks in person on a family member living apart and reports back to you. You can also book it for yourself as a personal check-in visit.
The operator provides a venue for matching within your local community. The operator does not compensate for accidents or damage occurring during a worker's work. Property damage, injury, or other loss arising during a worker's work is the worker's own responsibility and is to be resolved between the parties involved. Workers should consider obtaining their own insurance as needed.
At launch, Cosmos is available in Hyogo Prefecture, excluding the Tajima area (Toyooka, Yabu, Asago, Kami, Shin-onsen) and the Awaji area (Sumoto, Minamiawaji, Awaji). If you live elsewhere, you cannot use the app yet, but you can register in the app to be notified when it reaches your area (the waitlist on this page sends the same notice). We will expand step by step.
The service fee ranges from JPY 100 to 5,550 depending on the category and the work (time-based and per-item categories vary by content). There are no extra charges such as a travel fee. For shopping, you hand the cost of the goods to the helper in cash at the in-person greeting (hand over a little extra and take the receipt and change back on the spot). Your card is charged only the service fee plus a cash handling fee of 3% of the receipts you approve.
The service fee is card-only: a card authorization is placed when the match is established (when a worker accepts your request), and the charge is captured on completion. For shopping, prescription pickup and meals cooked at the helper’s home, only the cost of goods is handed to the helper in cash at the in-person greeting (you take the receipt and any change back on the spot). In that case your card is charged the service fee plus a cash handling fee of 3% of the receipts you approve.
In-person start and completion are required, and we support safety with identity verification, reporting/blocking, and operator support. The address is hidden automatically once a job is completed. Note that the operator does not provide insurance or compensation; property damage or injury is resolved between the parties involved (at your own responsibility).
Registration is open from high-school age. Minors under 18 need a guardian’s consent.
No. We use passwordless sign-in via Apple / Google, or an email magic link — just open the link in your inbox. No password is ever created or stored, so there is nothing to forget or leak.
Please enter it accurately down to the building and room number. Your registered address becomes the visit location. Your address is shown to the helper only after they accept your request — before that, they see only an approximate distance. It is hidden automatically once the request is completed. If it is wrong, the helper may be unable to arrive, and a cancellation fee (scaled to progress) or similar charge may apply.
For service questions, press, or partnerships, reach us here. Your message reaches only the operator. If you need a reply, please enter your contact details correctly.
* Your message reaches only the operator. We usually reply within 2–3 business days.
| Operator | GIFTER OF SUNSHINE |
|---|---|
| Representative | Shinei Kazono |
Terms of Service · Privacy Policy · Specified Commercial Transactions Act notation · Parental Consent
