Notation Based on the Specified Commercial Transactions Act

This notation is required under Japanese law (the Specified Commercial Transactions Act, "Tokutei Shōtorihiki-hō"). The Japanese version is the authoritative original; if interpretations differ, the Japanese version prevails.

Seller (the operator of the Service)

GIFTER OF SUNSHINE

Note: the contract for the task is formed between the requester and the worker; the operator receives the payment on the worker's behalf.

Operations Manager

Shinei Kazono

Operator Website

For more about the operator, visit https://gifter-of-sunshine.com

Contact

For inquiries, please use the operator support window in the app or the contact listed on the official website. Our address and phone number are disclosed without delay upon request.

Compensation

The total compensation (the service fee) is shown on screen before the request is confirmed, and all displayed prices include consumption tax. The operator charges a commission (20%) on completed transactions. The cost of goods for shopping on your behalf is settled at actual cost and is handed directly from the requester to the worker in cash at the in-person greeting on the day; it is never charged to the card. The requester enters the amount of cash to hand over (from 1 yen up to 50,000 yen) when placing the request, and the worker purchases only within that amount and returns the receipt and any change on the spot. For requests that involve cash, the operator charges a "cash handling fee" equal to 3% of the receipt total approved by the requester (rounded down to the nearest yen).

Timing and Method of Payment

The service fee and the cash handling fee are payable by card payment (credit card, etc.) only. An authorization is placed when the match is established (when a worker accepts the request), for the service fee plus 3% of the cash amount entered at request time, and payment is settled upon completion of the work. Completion occurs when the requester confirms it. However, for requests made on behalf of a family member (proxy requests), if the requester does not confirm completion within 10 minutes of the worker's completion report, completion is deemed to have been confirmed at that point and the payment is settled. For requests involving goods, the cost of goods is paid by the requester to the worker in cash at the in-person greeting on the day. The amount charged to the card at completion is the service fee plus 3% of the receipt total actually approved (rounded down to the nearest yen), which is a reduction from the authorized amount. Once the requester has paid the operator, the requester's payment obligation to the worker is discharged.

Timing of Service Provision

A request starts as soon as a match is established: the worker travels to the requester, begins the task with an in-person greeting, and the service ends when the requester confirms completion (for proxy requests, including the automatic confirmation described above). We do not accept bookings for a specified date and time.

Cancellation Policy (Progress-Based)

The requester incurs cancellation fees as follows. Cancellation fees are set according to the progress stage of the work. Cancellation before a match is established is free. After a match is established and before the worker departs, the cancellation fee is 50%; after the worker departs (including after arrival and after work has started), it is 100%. Once both the requester and the worker have confirmed the cash handover for the cost of goods (e.g. shopping on your behalf), the request can no longer be cancelled. No cash handling fee is charged when a request is cancelled. A cancellation fee is consideration for the worker's time and travel, and we pay it to the worker less the operator's commission (20%). The cancellation fee and its breakdown are shown on the cancellation confirmation screen.

System Requirements

iOS / Android mobile apps and the official website (supported browsers).